palmera vacation club lawsuit

Others, however, pose a big financial risk. Submit a complaint and get your issue resolved. All-Inclusive resorts may charge a mandatory all-inclusive fee. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. Well guide you through the process. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. They responded recently they dont purchase timeshares. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Get direct access to Palmera Vacation Club through official links provided below. All rights reserved. In may 2019 i received a blank form from mr sheldon his contact is 843-842-2490 ex 227 requesting me to sign and return the document back to hm. My husband and I fell for this scam this past Saturday, June 8th, when we were there for the weekend. Called better business and state of SC. Destinations and travel times are subject to availability and confirmed on a first-come, first-served basis. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. To use our mobile site, please enable JavaScript. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. The Palmera membership also included a Quest Vacation Club membership. Use this comments board to leave complaints and reviews about Palmera Vacation Club. My husband and I are both smart people and we feel so foolish that we jumped into this. Fla. Read full review of Palmera Vacation Club and 7 comments, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. At our age changing made sense if this transition occured. It wasnt high pressure, but it was a little pressure to a kind of go ahead with the contract, Sharon Mitchell said. The trading power we were supposed to have with RCI was incorrect. I'm tired of the lies. Why? It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. Websites:There are no additional web sites. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Do we have any recourse to either go back to original rules when we joined or get out of contract? Load More; Browse for Rent Browse for Sale Add Your Property. After reading the contract, I did not feel comfortable. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Proudly SupportsTimeshare.com. We purchased a timeshare with Palmera. Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! They have their own points system to be used within the resorts that are on Hilton Head. Read your contract for rescission and follow those directions exactly as stated. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. membership takes 45 days to activate, 15 days after you can Write reviews, ask and respond to questions, Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. When you compare the average cost of a timeshare with 60+ years of vacations, the savings are clear. Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. After purchasing, I was told to just click Book Me and schedule my trip. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. BCA has no information regarding government actions at this time. Who do I contact? This would leave me with only the maintenance fee to pay. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. BBB Business Profiles generally cover a three-year reporting period. $291.18/mo Est. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Scam Clue 5: A promotion that poses as an investment. We grabbed our stuff and got the heck out of there. Save. With the average cost of a timeshare, you will have already made up what you paid for and more! Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Help please. Desired outcome: Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. The salesman (won't name him yet) but he lied to us severely so we had my family go down to Hilton Head and asked for him as if they were Interested and they were told the very lies we were told and with several friends and family hearing all this and then taken for a tour of what type rentals in Hilton Head they could get with 3000 to 4000 points and it is available all the time, very nice Hotel 2 bedroom pool side. Copyright 2020 Business Consumer Alliance All Rights Reserved. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. The Mitchells say during the presentation they were shown first class locations for condos and hotel rooms. Desired Settlement: cancellation of contract with no negative credit report filing. After about another hour, I finally got through to the right person. Our credit is being held hostage by Palmera Time Share. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. She tries to manipulate us into buying a different packagejust a vacation club without the ownership. This post has been removed at the author's request. We have had two BAD ENCOUNTERS with Palmera. I was puzzled by this statement. as it is a completely free way to help other owners find TUG on the internet! Judging by everything I'm reading, nothing has changed and they are still lying. and told them we wanted to cancel the contract or they could The savings and perks are clear. Check the spelling of your query. Four years ago the city passed an ordinance to prevent deceptive, misleading and aggressive solicitation by businesses. Travel benefits are administered by third party providers under contract with RCI, LLC. Who do I contact??? Login to participate on the website. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. Now, multiply this over the next 50 to 60 years. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. It was basically, sorry sucker attitude. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. The lady I spoke too had no interest. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. I suspect this goes on all the time. In Sept 2021, I was called about purchasing a two-day vacation that started on any Wednesday throughout the year. 46 inquiries ComplaintsBoard.com is a leading complaint resolution website on the Internet. Then he would come up with all kinds of different numbers in a piece of paper.back and forth , back and forth. At that point we were no longer interested and made it known to him. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB is here to help. As a world-class vacation exchange provider, RCI is focused on bringing membersflexibility and choice. I submitted a certified letter to the company with no response. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Read Also: Sale Of Vacation Rental Property. Need to file a complaint? The big-dollar travel clubs are the ones should be subject to your scam scrutiny. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The only outcome youve been selected for is a fleecing. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Resolution Sought get quotes and more. Sleeps 8 . Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. My son in law own(s/ed ?) 602357907. 602560941. Sign up for free now, Sign up for free to participate on the website. Washington Seller of Travel Reg. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. They lie right to your face and then remind you that nothing they say is legally binding! Unlimited Vacation Club - Members Only Please! In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Should I contact the finance company as well to let them know we have canceled the contract? Some require stiff membership fees up frontusually several hundred up to thousands of dollarsand they may commit you to big annual fees indefinitely. Palmera also has a Facebook page that we should all be posting on. I told him that I knew exactly what he was doing and that it wasn't going to work, we are not into being manipulated. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Consider how much of your income goes towards bills and what you have left over at the end of each month. He showed us the availability for the following year during the same week we purchased. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). They told me that they would sell my current time share and would send me a check in three months for $17,000 which would pay for the Palmera time share. They to used the same ploy of telling you they would sell your old timeshare thru VSI and you would get a check to pay for your Palmera / Vacations Anytime membership. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Reply. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. A member may not be able to purchase food or drink at a resort if he or she chooses not to pay an optional all-inclusive fee. Most owners do in fact love their timeshare , but sometimes our lifestyles change or we just cant vacation like we used to. All prices are based in U.S. dollars (USD). We were introduced to a conversion-type program, where currently owned-vacation properties would be taken over by Palmera, and points within those timeshares would be converted and used to purchase a timeshare at Palmera and Palmera would take over your previously owned properties, never was it mentioned that the previously owned properties would be listed until resold. Feb 28, 2023 7:27 pm EST. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. Phone number +1 888-887-2563. Contributions should be travel related. Advantages to us so we were told: lower We purchased points with Palmera Vacation Club and the salesman told us we could get a 3 bedroom unit with our points at Coral Springs. Villa del Palmar is a resort that belongs to Villa group timeshare in different locations throughout Mexico like Cabo San Lucas, Cancun, Islands of Loreto, Puerto Vallarta & Riviera Nayarit. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. These vacations are limited. Hawaii TAT Broker ID #TA-023-193-6000-01 If we can verify it in our system, an email will be sent to you with your password. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Already have an account? I am one of those seniors who purchased on the promise that they would sell current time share. Being a member of Villa del Palmar timeshares is not as glamorous as advertised, among so many Villa group complaints, not in conformity with having purchased a membership with them is the predominant. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. All my nightmarish thoughts include PCV charging my card for membership fees, this loan payment, etc. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. He seemed very nice and personable at first. But once visitors stop in the sidewalk to hear the pitch, they learn theres much more to the free maps and guidebooks. The latest review amount billed was posted on Feb 28, 2023. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Down and my maintenance fee. Prove them wrong! Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Also publication TIMESHARING TODAY. At this point I am willing to let them keep the money they sham me out of. Read full review of Palmera Vacation Club. He was not up front at all. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. Keep in mind, a timeshare is not a financial investment. I should be able to sue myself out of this contract since they did not sell my current time share. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Scam Clue 3: A promotion claiming youve been specially selected for membership. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. Others, however, ask you to pay big up front for some promised future benefit. Weeks Float . You can find contact details for Palmera Vacation Club above. get quotes and more. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. Desired outcome: Payment . Offer void where prohibited by law. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. Click here to get notifications about new complaints of Palmera Vacation Club. This allows us to verify that our reviews come from real guests like you. View Details. Points 3,000 . Where can I get more information about the class action lawsuit. Learn More. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. Lets say you take a week-long vacation every year somewhere new. Is this Your Business? If you enjoy the TUG website/forums or found value in the information you learned from TUG. Recent Reviews I was told by Palmera I won't have to "pay any more 'maintenance fees', the bank draft will take care of this" but I can't believe anything from them. Like all the other complaints prior to me. Now I have 2! We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses.

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